Terms and Conditions
1. Scope of conditions
These conditions shall govern and apply to all services provided by Ascent Attestation services. By receiving this bill, the customer acknowledges that He/she has read these conditions and agrees to be bound by each of them. Ascent Attestation services shall not be bound by each of them. Ascent Attestation services shall not be any bound by any agreement which varies from these Conditions unless such an agreement is in writing and signed by an authorized officer of our group of companies.
2. Delayed Documents
Attestation of documents is completely dependent on government rules, regulation and time frames. Time frames advised are on the basis of collective experience. These rules & regulations and time frames may change from time to time. For Documents collected from Saturday to Sunday the advised time frame Starting From Monday (In India Friday to Sunday) Collection & Delivery day are Excluded from total working days. Delays the government processing are inevitable and there will be No reduction or changes in the prices as we are not responsible for the same.
3. Damages
Every document s during the attestation process is handled by many persons/officials. We will accept all the responsibility for a damaged document pending an investigation. But we are not responsible for the below mentioned damages. The document will be released upon receipt of the full payment in either case or Ascent attestation service shall issue a letter claiming the responsibility for the damage occurred.
Laminated Certificate
It is not advisable to laminate certificates. Attestation is done on the reverse end of the document. So if you intend to travel or work abroad again, all laminations need to be removed to attest further. While removing the lamination, unavoidable damages may or may not occur. This depends highly on the adhesive effectiveness of the lamination and the certificates.
Large Certificates
All the major courier companies accept standard sized envelopes. In case your certificate is larger than the standard size, some cases they have to folded to the suitable sizes.
*Stapling
All the major courier companies accept standard sized envelopes. In case your certificate is larger than the standard size, some cases they have to folded to the suitable sizes.
4. Lost documents
In the unlikely event of the document is lost we will bear all the costs involved in Obtaining the duplicate copies only. For that you have to provide us the supporting documents. We shall be responsible for any indirect loss arising this situation and we shall not indemnity consequential damages. If the loss of document is due to the incompetence of the couriers company the indemnity will be the same as to provided by the courier company.
5. Fake Certificates
The authenticity of the document is the sole responsibility of the submitter. We will not be liable for any consequences arising due to the duplicity of the document. The submitter will have to bear all the costs of any legal liability or otherwise which may arise due to the same.
6. Ready for Delivery
Once the document is ready for delivery, the customer will be informed of the same. If the document is not collected, after 10 days an additional service charge will be levied.
Scan copies of the certificates will be provided only upon making the full payments.
7. Cancellation of Service and Rejection by Embassy
The customer can cancel the service at any time. A service charge plus the charges for the attestation completed (if applicable) will be levied in such a scenario. Documents which are rejected by the Embassy shall also attract similar charges.
